Deb Pinczer Client Services Manager
Ms. Pinczer is Client Services Manager at R&B. She joined R&B in 1993 and has held positions of increased responsibility since then. As manager of R&B’s hospital Service Representatives, she recruits and trains staff as well as developing their policies and procedures. Ms Pinczer works with our client hospitals to develop and maintain standard operating procedures for their facility as well as maintaining ongoing interaction with hospital staff to ensure that client expectations are met and exceeded. She is actively involved in development of enhancements to the RAMP software solution. Prior to becoming part of the R&B team, Ms Pinczer was employed as an Income Maintenance Caseworker for the Iowa Department of Human Services. She was responsible for administering program benefits for AFDC, Food Stamp, and Medicaid Services. She also provided intake services for the Refugee Resettlement Program and Foster Care Medicaid Services. She attended Scott Community College in Bettendorf, IA. Ms Pinczer is a national member of AAHAM through the Hawkeye Chapter. In addition, she is active in her community including volunteer work through the Iowa State University Extension office and as a member of Optimist International.